Free international shipping on orders over $100. This weekend only: the jewelry box is offered with all orders overs $100.

FAQ

Shipping & Returns


The shipping is free for all orders in Morocco and for all international orders over $100. 

Yes! We ship worldwide. International Shipping is free for all orders over $100.

The item is shipped within 2-7 business days. Please allow 2-5 additional business days to receive it. 

Yes, all items may be returned or exchanged within 14 days of purchase. For more information, click here.

An email with a tracking number will be sent once the order is shipped. With this tracking number, you will be able to verify the status of your order.

Additional import duties, customs fees, and sales taxes may be added separately in accordance with your state or country's specific requirements. All receiving customers are responsible for these fees and the payment is non-refundable. Please be aware that Moroccan Birds does not have any control for any duties, customs and taxes charged by the state or country’s requirements. Please contact your local customers office to find out more information if you are not sure about the charges.

No, all sales items are final.

Jewelry & Care


We only use sterling silver to create our pieces. 925 Sterling silver is a precious metal which is made of 92.5% pure silver and 7.5% copper. Our gold plated pieces are also made of sterling silver and are plated in a thick layer of 18k gold.  We also often use skalli threads, which are traditional threads handcrafted in Morocco. 

All our pieces are handmade in Morocco.

Click here for some tips on how to take care of your jewelry. 

Ordering & Payment


Print the ring size chart and read the instructions carefully to make sure you select the appropriate size. If after reading our size guide you are still not sure, contact us at contact@moroccan-birds.com, we'd be happy to help.

If a product is out of stock, you’ll be able to add your email on the product page to get notified once the item is back in stock.

Order can be canceled within 24 hours of the date it was placed - this will fully void your order. Please send us an email with the order number.

Make sure to let us know if your order is a gift in the comment section at the checkout. We will make sure to not include the billing information on your package and we will leave a special note on your behalf. The gift message you enter will be handwritten on Moroccan Birds gift cards.

We accept Credits Cards: Visa, MasterCard, American Express, Discover and Apple Pay. In Morocco only, we also accept payment upon delivery (cash).

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